FAQ about the best access control system

If you’re wondering about Syncolony, you can get your answers here. We’ve put together a list of the most common questions to help you find the information you need prior to reaching out to support.

access control faq

Access Control System FAQ – Before You Buy, Read This

What are access control devices used for?

Access control devices are designed to manage and monitor the entry and exit of individuals in office buildings, factories, corporate environments, and high-security areas. They enhance safety and allow accurate tracking and reporting of all activities.

Are your face recognition devices suitable for high-traffic environments?

Yes. Our face recognition terminals use advanced cameras and fast AI algorithms, ensuring accurate and reliable performance even in crowded areas and various lighting conditions.

Are turnstile gates suitable for office buildings?

Absolutely. Our turnstile and access control gates are designed for offices, corporate buildings, industrial sites, gyms, and universities. All gate systems seamlessly integrate with our access control software.

What features does your access control software offer?

Our software includes user management, access level configuration, real-time monitoring, event logs, attendance reporting, device integration, and customizable reports for daily and monthly analysis.

Can your smart door locks be purchased on Amazon?

Yes. Our smart locks are officially available on Amazon, and customers can conveniently purchase the models they need directly from our Amazon store.

Do you offer installation and setup?

Yes. Our professional staff will provide a complete installation and training to ensure your system is fully operational and tailored to your particular security requirements.

Are your face recognition devices safe?

Our hardware and software employ state of the art ai algorithms with liveness detection to protect and mitigate the risk of spoofing. It blocks spoofing attacks, photos, and unauthorized access.

Do your devices work with attendance and time tracking software?

Yes. Our products support time and attendance and can integrate with multiple hr/attendance management solutions in additon to access control.

What after-sales support and warranty do you offer?

All of our devices include valid manufacturer warranty. 24/7 Technical Support - We also have 24/7 technical assistance. Just submit the contact form and our supporters will contact you as soon as possible

How do I obtain pricing or expert advice on products?

Just fill in the contact form on our site. Our expert will be in touch shortly with updated pricing, product recommendations and complete professional advisement.

Still have questions?
Feel free to contact our support. Should you require any further information, we will be pleased to assist you.

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