Smarter Choices for a Smarter Life with Syncolony IoT Software

THINGSBOLT APP
THINGSBOLT is an application that uses wireless communication technologies, such as Wi-Fi and Bluetooth, to connect to various components of a smart home or building, including lighting systems, heating and cooling systems, audio systems, and security systems like smart locks. It allows users to control and manage these systems seamlessly.

Multiple Devices
With the THINGSBOLT app, you can control multiple devices simultaneously, assign custom names to each device for easier management, and set up different scenarios to automate tasks. Key features of THINGSBOLT include remote control, scenario creation, scheduling, timers, and more, providing a comprehensive solution for smart home automation.

Remote Control
With ThingsBolt Smart, you can easily connect to smart systems using Wi-Fi and Bluetooth. One of its key features is its user-friendly interface, allowing you to control your devices from anywhere in the world. The app is connected to a smart lock, which can be opened and closed remotely. Additionally, you can access notifications sent by the device at any time in the history section.

Access Control
Due to the logging of all device activities, you can easily check the time and method of actions such as opening and closing the lock. In the ThingsBolt Smart application, you can also define authorized users in the member section and specify their entry methods, which can include fingerprints, smart cards, or passwords.

One-Time Password
Another feature of ThingsBolt Smart is the ability to create a one-time password, allowing a guest or other individual to use the password only once, after which it becomes invalid. Additionally, you can set temporary passwords with a short duration, such as 5 minutes, which will automatically expire and become unusable after the specified time period.
Connected Living & Working
Experience THINGSBOLT at home or in the office. Control lights, climate, and security, set routines, and monitor spaces remotely—making every environment safe, comfortable, and intelligent.

Tap into Security
THINGSBOLT makes access and security effortless. Use a Passcode, fingerprint, or access card to control who enters your home or office, while managing permissions and monitoring activity remotely. Enjoy a smarter, safer environment that adapts to your lifestyle and work needs.

Q&A
Check whether the door lock uses a Wi-Fi protocol.
Make sure that the steps on the app and door lock are correct and you follow the instructions.
On the app, you can try switching the fast pairing mode (the indicator light blinks quickly) to the compatibility mode (the indicator light blinks slowly). Follow the instructions and perform operations on the device.
Check whether the network works properly. Currently, only a 2.4 GHz Wi-Fi network is supported.
If the pairing still fails, you can move the router closer to the door lock.
You can pull the log data and connect the user I/O ports.
If a paired device is removed and cannot be connected to the network, check whether the product ID (PID) exists and whether the number of data points (DPs) exceeds 30.
For security reasons, restrictions have been specially made. We recommend that you should not view the plain text password. Once you create a password on the app, you cannot get the password from the server. You can name the password content when available.
Check whether your mobile phone is connected to the network and try refreshing the page.
The power consumption type of the product does not match. You need to choose a low-power device. In principle, Wi-Fi door locks are low-power devices and do not go offline. The online or offline status is displayed on the app.